• Do I have to purchase tickets in advance?

    Yes, all tickets must be purchased in advance- by 9AM on the day of the tour.

    You may purchase tickets online or by calling EzTix at 1-866-736-6343.
    Visa, Mastercard, and American Express are accepted.

    No cash payments or walk-ups are accepted.
    This allows us to accurately place all of our food orders before the tour, and to ensure that all tastings are fresh and prepared upon our arrival at each location.

  • Do I need a ticket if I'm not eating?

    Yes, everyone on the tour must purchase a ticket, regardless of if they are eating.
    Your ticket price not only covers the cost of food tastings, but your tour guide’s wages as well. Your guide will be providing valuable commentary on Charleston’s history, architecture, and culture along the tour route.

    Non-paying individuals will not be able to join the tour for any reason.

  • Are children allowed on the tour?

    We do NOT recommend our tours for younger children under the age of 5, especially since they last around 3 hours with a lot of standing and walking.

    If you think your child would have a difficult time attending throughout the entirety of the tour, they may not be appropriate. However, you know your child best, and we recommend that you make this decision on an individual basis. Please note that tours are not stroller accessible.

    All guests are required to purchase a ticket, regardless of age, due to limited seating at our tasting locations.

  • How long is the tour?

    We tell guests to allow 3 hours to complete our Downtown’s Local Flavors Tour.

    There are many factors involved in the pace and timing of the tour, including the eating and walking speed of the group that day.

    We try our best to stay within 15 minutes of our suggested times.

  • Can you add more people to a tour?

    Unfortunately, we are not able to add additional spaces to our tours, as we visit very small restaurants with limited seating. The number of tickets available on our calendar reflects the true availability of the tour for a given day.

  • What happens if it rains or there is inclement weather?

    We run our tours rain or shine! Be sure to dress for the weather to your own comfort, and remember we have many stops indoors.

    In the event of severe weather (i.e. a hurricane or severe flooding) we may have to cancel a tour. Chow Down Charleston will contact you in such an event.

  • Are gift certificates available?

    Yes, we offer Gift Certificates for our tours. You can find them on our website here, or call EzTix at 1-866-736-6343.

  • Does this tour offer anything to a local Charlestonian?

    Of course! Our tours are designed to explore Charleston with exciting insight into the history, culture, and culinary excellence that locals and visitors alike can appreciate.

  • How much food is served on the tour?

    Our tours offer 5-6 different tastings. This is enough food to create a lunch meal for the majority of our guests, and most will leave comfortably full. Since every tummy is different, we recommend that you still eat a light breakfast beforehand.

  • Can you accommodate dietary restrictions and/or allergies?

    All of our tour routes offer a set tasting menu with some substitutions available.

    Downtown’s Local Flavors Tour can accommodate many different food allergies as well as vegetarians. Several of our tasting locations have substitutions available; however, please keep in mind that we may not be able to accommodate certain dietary restrictions at every tasting location.

    Please let us know of your needs upon ticket purchase and feel free to contact us with concerns regarding severe allergies.

    Please note that reporting your food allergies does not ensure that we will have substitutions available at every tasting location. We are unable to accommodate last minute reporting of allergies when you arrive for the tour, as we pre-order our food in advance. 

  • Do you have vegetarian options?

    Yes, there are vegetarian options on our Downtown’s Local Flavors Tour.

    Please let us know of your dietary preferences upon ticket purchase.

  • Do you have vegan options?

    At this time we are unable to accommodate a vegan diet on our tours.

  • Are beverages available on the tour?

    Several tasting locations have water available throughout the tour, however, we would strongly recommend bringing a water bottle or beverage to stay properly hydrated throughout the tour.

     

  • What types of food are served on the tour?

    Our tours feature tastings from neighborhood restaurants, cafés, and specialty food stores. For more information on our tasting locations, please visit the each tour’s home page, and scroll down to the “Tasting Locations” section.

  • Where does the tour start?

    Downtown’s Local Flavors Tour starts in downtown Charleston, near the intersection of Broad and Church streets.

    The exact meeting locations will be provided upon ticket purchase.

  • Does the tour start and end at the same place?

    Downtown’s Local Flavors Tour does NOT start and end in the same location, but you won’t end up too far from our initial meeting point.
    Check your ticket confirmation email for details on the start and end points of this tour so you can plan appropriately for parking.

     

  • What are the minimum/maximum number of people allowed on tours?

    Tours require a minimum of 2 people to run as scheduled. If the minimum is not met, you will be contacted in order to reschedule your event.

    Downtown’s Local Flavors Tour has a maximum of 9 people, which cannot be increased.

  • How much walking is involved in the tour?

    Downtown’s Local Flavors Tour covers 1.4 miles with easy terrain and we keep a moderate walking pace.

    While you should plan on standing for the majority of the tour, there are several opportunities to stop along the route, and seating is available at select tasting locations.

     

  • Is the tour stroller and/or wheelchair accessible?

    While Charleston shines in its historical preservation, this does not always lend itself to total accessibility. We will be walking down narrow streets and uneven walkways at times, as well as visiting tasting locations with steps and very limited indoor space.

    For those reasons, our tour is not wheelchair accessible. We apologize for any inconvenience this may cause.

    Strollers are also not recommended on the tour, and you will be asked to park strollers outside of most tasting locations due to limited indoor space.

  • Are there bathrooms available on the tour?

    Yes, there are bathrooms available at selected tasting locations. Your tour guide will inform you of the opportunities for bathroom breaks.

  • Is parking available near the tour start?

    Yes, there are public parking garages located near the start and end points of our tours.

    Downtown’s Local Flavors Tour: The garage at 93 Queen Street is halfway between the start and end point of the tour.

    Do NOT park on the street due to the 2 hour time limit on the meters. (Our tours last approximately 3 hours.)

    We will provide additional information on these parking garage locations as well as tips for free public transportation. Check your ticket confirmation email for these suggestions.

  • Is there time for shopping during the tour?

    We ask that you refrain from shopping during the tour. This way we can stay on time and arrive as scheduled to our tasting locations and enjoy our food while it is fresh.

    Some of our vendors offer generous coupons exclusive to Chow Down Charleston Food Tour guests so that you can return to stock up after the tour. We also provide you with a map of all of our locations so that you can return to shop at your own pace.

  • Are tours only conducted in English?

    Yes, at this time tours are only conducted in English. Contact us if you would like to discuss the use of your personal interpreter on a private group tour.

  • Are gratuities included in the price?

    We do not include gratuities in the price of your ticket. Gratuities are graciously accepted by your tour guide, although never mandatory.

  • I didn't get my ticket confirmation email, what should I do?

    Double check the SPAM folder of your email, as sometimes the confirmation email gets lost here. If you don’t see it there, please contact us via email, or call EzTix at 866-736-6343 and they can re-send your tickets.

    Sometimes we need to double check that the email address was typed in correctly, or try a different email all together.

    Be sure to read this email over as it has all the details you’ll need for the day of the tour.

  • Do I need to print out my tickets?

    While you can definitely print your tickets out, you can also present your tickets on a smart phone when you check in. If you don’t have access to a smart phone or a printer, you can write down your ticket confirmation number or remember the name the reservation is under and your tour guide can look it up for you when you arrive.

  • What if my plans change, can I cancel?

    Tickets are non-refundable and unable to be rescheduled once purchased.

    If you are worried about plans changing, tickets may be purchased up to 9AM on the day of the tour on some routes, subject to availability.